Frequent Questions

Yes, we have.

Please click here to view allergen information on all our products.

Our products are classified and labelled according to their relevant vegetarian status. Vegan food products do not contain meat, poultry, fish, seafood, eggs, dairy products, or honey.

To see which of our products are Vegan, please visit our allergen table.

Please note that nutritional information on our labels (or available on our website in the tab below the product information) must be declared by 100 g of product as packed, as per South African labelling legislation.

A serving size is also included.

For a non-ready-to-consume product that you would only consume a small amount in an entire dish (for example, our Seasonings, Spices, Stock Powders, and Stock Concentrates), it is helpful to keep in mind that the sodium value would need to be worked out for the product in the entire dish and then further reduced by serving to calculate the ready-to-consume sodium level of the product.

Where possible, we use only natural substances like spinach powder, milled carrots, berry concentrates, etc, to provide colour and appetite appeal.

Alternatively, natural colourants such as beta carotene and chlorophyll are used in a few of our products.

Artificial colourants such as tartrazine are NOT used in any of our products.

When it comes to the labelling of our products, we’re bound by the law as set out in the South African regulations relating to the Labelling and Advertising of Foodstuffs to declare ‘flavouring’, so we cannot specify natural flavour.

This is, of course, a great disappointment to us, as the price of natural and nature identical flavours are up to 50 times more than artificial flavours – yet we are unable to communicate to our customers the fact that we are using superior ingredients in order for them to make their own informed purchasing decisions.

We do not add commercial MSG to any of our products. NO ADDED MSG is specified on our labels, as some ingredients inherently contain high levels of natural glutamate, for example mushrooms and tomatoes.

We do not use any artificial sweeteners.

Unrefined sugar is used in some of our recipes but in moderation.

We do not recommend microwaving our Ready to Serve Sauces in their packs.

The best way to heat is to pour the sauce into a small glass, corning ware, or ceramic container.

• Cover with a sheet of paper towel, microwavable lid, or plastic wrap.
  
• Place the bowl in the centre of the microwave, at least 1 cm away from the sides and door.
  
• Heat on 100% power for one minute, then stir through. If necessary, heat for another 30 seconds.
  

Microwave ovens vary. These timings are a guide only and are based on 850-1 100 watt ovens.

Ina Paarman is sold throughout the country in various retail stores, including:

• Pick ‘n Pay: 0800 11 22 88 customercare@pnp.co.za
  
• Shoprite & Checkers: 0800 010 709 consumer@checkers.co.za
  
• Spar: 0860 313 141 intcontact.us@spar.co.za
  
• Food Lover's Market: 086 000 7728 customercare@fvc.co.za

Our Factory Shop is situated at Unit B7, Diep River Industrial Park, Greenville Road, Diep River, Cape Town.

The shop is open from Monday to Friday from 10:00 - 15:00 and on Saturday from 09:00 - 13:00.

The Ina Paarman Factory Shop's contact number is 021 705 6440.

Yes, we do. We send out an exciting and inspiring newsletter every month.

These newsletters, written by Ina and the team and featuring videos, include recipes and tips straight from the professionals at the Development Kitchen.

You can subscribe by adding your e-mail address below.

Alternatively, you can e-mail ina@paarman.co.za to be added to our database.